Chapel Pointe's Response to COVID-19

Our culture of person-centered care means that our residents and staff are our top priority. We do everything within our power to stop the spread of COVID.

We make all COVID-related decisions following the guidance and mandates of the Centers for Medicare and Medicaid Services (CMS), Centers for Disease Control and Prevention (CDC), and Pennsylvania Department of Health (DOH).

We seek to keep the Chapel Pointe family as informed as possible. Every Wednesday, residents can tune into our internal TV channel for a televised update. On the first Friday of each month, we send an email newsletter to each resident’s primary emergency contact, which we encourage them to share with other family members who desire updates.


We follow state testing mandates for staff and residents. We also have a process in place to diagnose and test residents in Personal Care and the Households if they present any symptoms of illness.

If we encounter positive test results, we work with and follow the guidance of the PA DOH, the CDC, and CMS. We report cases as required and work closely with anyone who may have been exposed. However, we value the privacy of our staff and residents, so we will not publicly release information about individual diagnoses. 


Chapel Pointe encourages all residents, staff, and visitors get a COVID vaccine. All new employees must be vaccinated. Residents and visitors are not required to be vaccinated against COVID. For more information about these vaccines, including fact sheets, visit the CDC’s website.

Visitation: Personal Care & Skilled Care Households

We encourage visitors to enjoy visits while helping us to prevent spreading COVID. Regardless of vaccination status, visitors and staff in our main building must follow these guidelines:

  • May not enter if they have symptoms of illness or if they’ve had (or suspect they’ve had) COVID or been exposed to COVID within the past 10 days. 
  • Symptoms include fever, chills, cough, shortness of breath, difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion, runny nose, nausea, vomiting, or diarrhea.
  • Wear a mask in all common areas, as required.
  • Take their temperature to ensure they do not have a fever (no need to complete a log).
  • Visitors should only visit in the resident’s room, a private parlor or lounge where no other residents are present, or outside.
  • Once in a resident’s room, visitors and residents may choose to have close contact (including touch) and to not wear masks, regardless of vaccination status.
  • Wash their hands or use hand sanitizer frequently.
  • Contact Chapel Pointe if they develop a fever or symptoms of COVID within 2 days of visiting. Staff must immediately contact their supervisor if they develop any symptoms.

Visitation: Independent Living

Visitors to the apartments or townhomes should coordinate their visits directly with residents. Masks are not required in Independent Living.

  • The Alliance
  • LeadingAge PA
  • Best of Cumberland County 2022 Winner
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