Chapel Pointe's Response to COVID-19

Our culture of person-centered care means that our residents and staff are our top priority. We are doing everything within our power to stop the spread of COVID.

We make all COVID-related decisions following the guidance and mandates of the Centers for Medicare and Medicaid Services (CMS), Centers for Disease Control and Prevention (CDC), and Pennsylvania Department of Health (DOH).

Our staff are all essential employees who are committed to continuing our excellent infection control policies and implementing mandates as quickly as possible.

We seek to keep the Chapel Pointe family as informed as possible during this time. Every Wednesday, residents can tune into our internal TV channel for a televised update. On the first and third Fridays of the month, we send an email newsletter to each resident’s primary emergency contact, which we encourage them to share with others who desire updates.


We follow state testing mandates for staff and residents. In addition, we test new residents and employees prior to entry into Chapel Pointe. We also have a process in place to diagnose and test residents in Personal Care and the Households if they present any symptoms of illness.

If we encounter positive test results, we work with and follow the guidance of the PA DOH, the CDC, and CMS. We report cases to staff, residents, family members, and anyone potentially exposed. However, we value the privacy of our staff and residents, so we will not publicly release information about individual diagnoses. 


All new employees must be vaccinated. Chapel Pointe encourages all residents, staff, and visitors get a COVID vaccine. For more information about these vaccines, visit the CDC’s website or download the Emergency Use Authorization Fact Sheets for the Pfizer-Biotech, Moderna, and Janssen vaccines.   


Visits at Chapel Pointe seek to fulfil our residents’ and families’ needs for connection while maintaining safeguards to keep the Chapel Pointe family healthy.

Visiting Personal Care & Skilled Care Households

We, in alignment with the most up to date guidance from the PA Department of Health, encourage you to consider alternate forms of visitation, such as phone calls or virtual visits, since in-person visits present the highest risk for spreading COVID. However, we understand the toll of separation and the benefit of being with those you love. If you choose to visit your loved one at Chapel Pointe, please follow all of our guidelines to make your visit as safe as possible:

  • ONLY visit in the resident’s room.
  • ONLY have up to 2 visitors per resident at a time to maintain social distancing
  • Go directly to and from the resident’s room without stopping to talk to other residents or staff.
  • Once in a resident’s room, you may choose to have close contact (including touch) and to not wear your masks if the resident and ALL visitors are up to date with all recommended COVID vaccine doses. 


Regardless of your vaccination status, if you come into our main building, please remember:

  • Do not enter if you currently have symptoms of illness or if you’ve had (or suspect you’ve had) COVID or been exposed to COVID within the past 10 days.
  • Though not required for visiting, staying up to date with your COVID vaccine protects the whole Chapel Pointe family.
  • Take your temperature and answer the screening questions upon entry.
  • Wash your hands or use hand sanitizer frequently.
  • Wear a mask in all common areas.
  • Physically distance by maintaining at least 6 feet between people.

Contact Chapel Pointe if you develop a fever or symptoms of COVID within 10 days of visiting.

Visiting Independent Living

Visitors to the apartments or townhomes should coordinate their visits directly with residents. Masks are not required in Independent Living, but we encourage caution and physical distancing.

Click here to read our Reopening Plan for Personal Care from August 2020.

Click here to read our Reopening Plan for the Households from August 2020.

Responding to COVID-19 requires a serious response by our whole society. Thank you to the army of people, organizations, and churches who have supported the Chapel Pointe family through your prayers and generosity. During this season, please continue to pray for those who grieve the loss of loved ones. May God grant His peace and His comfort which surpass all understanding.

Thank you to everyone who takes this virus seriously and uses the tools you have - social distancing, face masks, hand hygiene, and vaccination – to fight this virus in your everyday life.

Your sacrifices and efforts help to slow the spread of COVID and, therefore, enhance Chapel Pointe’s efforts to keep our vulnerable residents healthy.

  • The Alliance
  • LeadingAge PA
  • Best of Cumberland County 2022 Winner
  • Action Pact