Chapel Pointe's Response to COVID-19

Our culture of person-centered care means that our residents and staff are our top priority. We are doing everything within our power to stop the spread of COVID.

We make all COVID-related decisions following the guidance and mandates of the Centers for Medicare and Medicaid Services (CMS), Centers for Disease Control and Prevention (CDC), and Pennsylvania Department of Health (DOH).

Our staff are all essential employees who are committed to continuing our already excellent infection control policies and implementing mandates as quickly as possible.

We seek to keep the Chapel Pointe family as informed as possible during this time. Every Friday, we send an email newsletter to each resident’s primary emergency contact, which we encourage them to share with loved ones who desire updates.


We follow state testing mandates for staff and residents. In addition, we test new residents and employees – and residents returning to our community - prior to entry into Chapel Pointe. We also have a process in place to diagnose and test residents in Personal Care or the Households if they present any symptoms of illness.

If we encounter positive test results, we work with and follow the guidance of the PA DOH, the CDC, and CMS. We report cases to staff, residents, family members, and anyone potentially exposed. However, we value the privacy of our staff and residents, so we will not publicly release information about individual diagnoses. 


Chapel Pointe recommends that all residents, staff, and visitors get the COVID vaccine, but we do not require it. In early 2021, seven on-site vaccine clinics gave all staff and residents in every level of care an opportunity to receive the vaccine. 70% of our staff and residents are vaccinated, offering our community significant protection from the virus.

Moving forward, we’ve partnered with a local pharmacy to provide on-site vaccine clinics on an as-needed basis so new residents and staff have opportunities to be vaccinated.

Visiting Chapel Pointe  

CMS continues to recommend that residents and families adhere to the core principles of COVID-19 infection control, including maintaining physical distancing and conducting visits outdoors whenever possible. This is the safest way to prevent the spread of COVID-19.

Health experts agree that allowing visitors into our buildings is a high risk since we do not have control over where they have been and if they have worn masks in public. However, separation takes a toll on individuals, and connecting with loved ones refreshes the spirit. In this vein, visits at Chapel Pointe seek to fulfil the spiritual need for connection while maintaining safeguards to keep the Chapel Pointe family healthy.

Personal Care and Households

Temporary indoor Chatterbox booths allow loved ones to visit indoors until the weather is warm enough for outdoor visits.

Schedule a 30-minute Visit

  • Monday – Saturday 9:30 – 11:30 am, 12:45 – 4:15 pm, & 5:45 - 6:15 pm
  • Sunday 12:45 – 4:15 pm, & 5:45 - 6:15 pm


Personal Care Indoor Chatterbox

Located in the Independent Living Dining Room. Call Reception at 717-249-1363 to schedule. Enter at the main entrance.


Households Indoor Chatterbox

Located in the Household lobby. Call your Household to schedule (Family Place 717-713-2225 | Fellowship Place 717-713-2229 | Friendship Circle 717-713-2226). Enter at the Household entrance.


Garden View Chatterbox

Garden View will continue to use the window visit system at the Garden View Chatterbox. Call Reception at 717-249-1363 to schedule. Report directly to the Chatterbox.


While we recommend COVID-19 vaccination, visitors are not required to be vaccinated, and the handful of residents who have foregone COVID vaccination may have visitors.


Click here to read our Reopening Plan for Personal Care from August 2020.

Click here to read our Reopening Plan for the Households from August 2020.


Independent Living

Chapel Pointe follows the CDC’s public health recommendations for the general public, though it’s important to remember that within these guidelines, the advice for people who live in congregate settings may vary slightly from that of a general community member.

Fully vaccinated residents in Independent Living may do the following in their homes or outdoors:

  • Visit with other fully vaccinated individuals in a small group without masking or social distancing.
  • Visit with non-vaccinated individuals from a single household without masking or social distancing. (The non-vaccinated individuals should not be at increased risk for severe COVID.)

We share a responsibility to protect those who could not get the COVID-19 vaccine or who may remain at risk of infection for various reasons beyond their control. We ask the Chapel Pointe family to:

  • Wear a mask and social distance when in common spaces at Chapel Pointe (including apartment hallways and community rooms) and when in public.
  • Avoid medium- and large-sized gatherings.
  • Wear masks and social distance when visiting with non-vaccinated individuals who are at increased risk for severe COVID-19 and non-vaccinated individuals from multiple homes.
  • Get tested if you show symptoms consistent with COVID-19.

Responding to COVID-19 requires a serious response by our whole society. Thank you to the army of people, organizations, and churches who have supported the Chapel Pointe family through your prayers and generosity. During this season, please continue to pray for those who grieve over the loss of loved ones and the loss of time spent together. May God grant His peace and His comfort which surpass all understanding.

Thank you to everyone who takes this virus seriously and uses the tools you have - social distancing, masks, hand hygiene, and vaccination – to fight this virus in your everyday life.

Your sacrifices and efforts help to slow the spread of COVID-19 and, therefore, enhance Chapel Pointe’s efforts to keep our vulnerable residents healthy.